Money Checklist

If your healthcare business's cash flow is influenced by getting physician orders signed, your main point here is vulnerable to forces that will seem beyond your control. This 8-point checklist summarizes how to streamline your people, processes, and technology to regain that control, and achieve an order turnaround of 7 days or less. Armed using this type of information, you are able to reduce unnecessary overhead, accelerate your billing cycles, invest more period of time in improving your patient experience – and supercharge your cash flow. 

1. Educate and align key stakeholder

Achieving orders management success begins with aligning your internal and external stakeholders around a shared goal (in this case, getting orders signed as quickly as possible).

2. Promote effective documentation and processes

To own orders signed quickly, you'll need to optimize your documentation and processes around efficiency. Your internal documentation should maximize transparency, allowing your team to quickly find information like outstanding deliverables, expected timelines, special circumstances, and more.

3. Start the technique early

Successful orders management begins at the moment of a referral. Each time you accept a new patient, you ought to capture the contact information of the physician and the average person that'll be signing their orders.

4. Empower your outreach team

Your orders management team should feel empowered to complete their utmost work. Allow your team to take ownership of the physician relationships by minimizing overlap between team members. 

5. Focus on physician relationships

Ultimately, orders management is approximately building and maintaining effective, productive relationships with physicians and supporting staff. Failing continually to take a physician-centered approach may cause additional friction and damage your long-term relationships.

6. Leverage automation and digitization

The best technology can maximize your team's effectiveness by eliminating unnecessary manual tasks, standardizing your processes, and enhancing cross-team collaboration. 

7. Escalate effectively

Despite having optimized people, processes, and technology, you could still need certainly to escalate orders occasionally. Having a streamlined, unified approach to escalations can reduce time and preserve physician sentiment.

8. Reflect and optimize

Orders management is both a skill and science Money: An 8-Point Checklist; while interfacing with physicians requires nuance and tact, processes and technology should be fine-tuned employing a data-driven approach.